Proof that ILS Consulting Works!

Case Study #1

Challenges:

• Poor alignment and communication between all managers.
• Growth had stalled and profits were less than desired.

What we did:

• Coached all top leaders and administered 360 evaluations.
• Put an emphasis on motivational communication and accountability.
• Trained all middle managers on leadership and communication.

Result:

• Company has tripled in size over the last ten years.
• Profit margin has increased six-fold.

Case Study #2

Industry: Crude Oil Refining
Size: 500 employees

Challenges:

• Poor accountability.
• Poor communication.
• Poor morale.
• Safety and profits were suboptimal.

What we did:

• Gave 360 leadership assessment to all leaders.
• Engaged in coaching and team building sessions for top management.
• Trained 80 middle managers on leadership and communication skills.

Result:

• Profits increased from $185MM to $381MM.
• Recordable accidents declined by 56%.
• Refinery capacity utilization increase from 74 to 88%.

Case Study #3

Industry: Energy Start-up
Size: 30 employees

Challenges:

• Poor trust and communication among team members, resulting in dissatisfied customers and floundering sales.

What we did:

• Administered 360 degree leadership evaluations to all team members.
• Held team retreat to establish goals, followed up by monthly meetings.
• Coached all team members to lead more effectively.

Result:

• 394% sales increase over a 24 month period.
• Gross profit increased by 205%.
• Increased trust and alignment among team members.

Case Study #4

Industry: Healthcare, Business Services
Size: 138 employees

Challenges:

• Inconsistent leadership.
• Strong reactions to recent acquisition.
• Mistrust and misalignment between executive leaders.
• Inconsistent deliverables to clients.

Result:

• Grew 88% in gross profit in 28 months.
• Expanded client base 65% in 28 months.
• Added 28 full-time employees.
• Repaired alignment and trust in management relationships.
• Redevelopment of executive roles to better fit existing leaders.
• Improved efficiencies in communication and cross-departmental goals.

Case Study #5

Challenges:

• Authoritarian leadership style.
• Executive team disempowered.
• Mistrust and misalignment between executive team and medical teams.
• Autocratic culture.
• Minimal growth in number of physicians.
• Minimal geographic reach.

What we did:

• Provided executive coaching to all executives.
• Provided executive coaching to key physician leaders.
• Improved team meetings to empower physicians and executives to take ownership.
• Provided training to physicians, executives and managers to improve culture.

Result:

• Grew 80% in collections between 2014-2017 ($36M profit increase).>
• Created trust and collaboration between business and medical teams.
• Added 40 physicians.
• Added 226 full-time employees.
• Successfully restructured business model and created joint-venture.
• Expanded provider services geographically by 49% (909 square miles).