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Communication skills are vital to your success as a leader and are potentially the biggest stumbling blocks you will encounter. In this workshop, you will learn to improve your ability to communicate in key areas vital to your effectiveness. You will also get a chance to practice your new skills in role plays.
This workshop will enable you to:
- Engage in listening and communicating more effectively.
- Mediate discussions between other employees.
- Become more assertive.
- Handle difficult people.
- Role play to reinforce these concepts.
- Participate in activities and discussions which reinforce these lessons.
[ILS]…has helped me to become a more effective communicator. I have significantly improved my ability to listen and emotionally engage with the person I am speaking to. This has helped me, not only at work, but in all my relationships.”
~ Joseph P. Griffin, President, Griffin Pavement Striping, Inc.