Proof that ILS Consulting Works!

Case Study #1

Industry: Construction
Size: 200 employees
Challenges:

  • Poor alignment and communication between all managers.
  • Growth had stalled and profits were less than desired.

What we did:

  • Coached all top leaders and administered 360 evaluations.
  • Put an emphasis on motivational communication and accountability.
  • Trained all middle managers on leadership and communication.

Result:

  • Company has tripled in size over the last ten years.
  • Profit margin has increased six-fold.

Case Study #2

Industry: Crude Oil Refining
Size: 500 employees
Challenges:

  • Poor accountability.
  • Poor communication.
  • Poor morale.
  • Safety and profits were suboptimal.

What we did:

  • Gave 360 leadership assessment to all leaders.
  • Engaged in coaching and team building sessions for top management.
  • Trained 80 middle managers on leadership and communication skills.

Result:

  • Profits increased from $185MM to $381MM.
  • Recordable accidents declined by 56%.
  • Refinery capacity utilization increase from 74 to 88%.

Case Study #3

Industry: Energy Start-up
Size: 30 employees
Challenges:

  • Poor trust and communication among team members, resulting in dissatisfied customers and floundering sales.

What we did:

  • Administered 360 degree leadership evaluations to all team members.
  • Held team retreat to establish goals, followed up by monthly meetings.
  • Coached all team members to lead more effectively.

Result:

  • 394% sales increase over a 24 month period.
  • Gross profit increased by 205%.
  • Increased trust and alignment among team members.

Case Study #4

Industry: Healthcare, Business Services
Size: 138 employees
Challenges:

  • Inconsistent leadership.
  • Strong reactions to recent acquisition.
  • Mistrust and misalignment between executive leaders.
  • Inconsistent deliverables to clients.

What we did:

  • Administered 360 profiles to all executives and senior managers in two phases.
  • Provided executive coaching to all executives and senior managers in two phases.
  • Held regular team meetings to confront issues and misalignment.
  • Provided communication training and follow-up to two levels of management team.

Result:

  • Grew 88% in gross profit in 28 months.
  • Expanded client base 65% in 28 months.
  • Added 28 full-time employees.
  • Repaired alignment and trust in management relationships.
  • Redevelopment of executive roles to better fit existing leaders.
  • Improved efficiencies in communication and cross-departmental goals.

Case Study #5

Industry: Healthcare, Physician’s Group
Size: 1,000 employees
Challenges:

  • Authoritarian leadership style.
  • Executive team disempowered.
  • Mistrust and misalignment between executive team and medical teams.
  • Autocratic culture.
  • Minimal growth in number of physicians.
  • Minimal geographic reach.

What we did:

  • Provided executive coaching to all executives.
  • Provided executive coaching to key physician leaders.
  • Improved team meetings to empower physicians and executives to take ownership.
  • Provided training to physicians, executives and managers to improve culture.

Result:

  • Grew 80% in collections between 2014-2017 ($36M profit increase).>
  • Created trust and collaboration between business and medical teams.
  • Added 40 physicians.
  • Added 226 full-time employees.
  • Successfully restructured business model and created joint-venture.
  • Expanded provider services geographically by 49% (909 square miles).